TigerLily Natural Therapies
Call Angela Pinkney Steil on
or email to
Please see my COVID-19 Policy which details some of the essential changes to my working practices that I've implemented and details of the additional specialist Infection Control training I've undertaken. I have carried out a full, enhanced risk assessment, which will be reviewed and updated where necessary, in line with guidance from the Health & Safety Executive (HSE). You'll find this and more information in the Qualifications section of my website.
A little bit about me...
I have been an Holistic Massage Therapist & Aromatherapist since qualifying in 1997 and Reiki Practitioner since 2000 and during this time have worked with many different client groups, from restless babies with colic, teenagers with body dysmorphia to adults with anxiety & depression, bereavement, chronic back problems, arthritis and many more conditions and complex issues.
I offer Aromatherapy, Holistic Massage and Reiki Treatments in the comfort of your own home, within a 20 mile radius of Exeter, Devon.
I specialise in providing Therapeutic Massage, Aromatherapy and Reiki to the Elderly, those living with Dementia, Cancer and Special & Complex Needs, in a care home setting or clients' own homes.
Dementia is a condition very close to my heart as my Mum was diagnosed with Alzheimer's nine years ago. I cared for her full-time at home for over 2 years until her condition became advanced to the point where she needed more specialist 24 hour care in a nursing home, where she is happy and settled. I feel that this has given me a good understanding from a personal viewpoint as well as a professional one of the ongoing process and transition that each person may face on their own unique dementia journey.
It is so very important to be with each person empathically in their own version of their world.
I love my work and feel it is an immense honour to share time with my clients, to hold their hands and look into their eyes, knowing that they would have held and seen so many things in their lifetime, to stand with them in the moment wherever they are on their life journey.
It has been while doing my work that I have realised that we can never underestimate the impact that we can have on others and the positive power of nurturing touch that these treatments can have on an individual’s physical, emotional and psychological wellbeing, is truly a wonderful thing.
07791 909332 or email your query to
Angela Pinkney Steil ITEC MFHT
My Qualifications, Professional Membership & Insurance
I qualified some 20 years ago with ITEC Diplomas in Anatomy, Physiology & Massage and Aromatherapy and have since undertaken further advanced training in working with clients who have Dementia, the Elderly, those with Special Needs and people affected with Cancer. I qualified as a Reiki Practitioner in 2000 and Baby Massage Instructor in 2001. I have an up to date Certificate of Accreditation, completing the MASCED (Melanoma & Skin Cancer Early Detection) Accreditation Programme, refreshed yearly.
I enjoy broadening my knowledge of different conditions and keeping abreast of research and advances in treatments for these conditions, completing further online study: The Many Faces of Dementia-UCL; Caring for Older People-Deakin University; Parkinson's Disease-University of Birmingham; Creating Moments of Joy for People with Alzheimer's-Purdue University; Psychology & Mental Health-University of Liverpool; Young People & their Mental Health-University of Groningen; Developing Clinical Empathy-St. George's University of London; The Science of Wellbeing-Yale University; Dementia & the Arts-UCL; Psychosocial & Spiritual Aspects of Palliative Care-University of Colorado System; Validation-Validation Training Institute. These courses have all strengthened & broadened my learning and helped me immensely when treating my clients.
COVID-19 specific training : I have also undertaken supplementary training and gained qualification & certification for the following courses, accredited by the Federation of Holistic Therapists: Control of Cross-infection in a Post-COVID-19 World; and Covid-19 Certification - The Health, Safety & Hygiene - Returning to Work COVID-19 Course. I have also completed the SCIE, Social Care Institute for Excellence (produced by HCI & SCIE funded by Dep't of Health & Social Care) Coronavirus (COVID-19) Infection Prevention & Control Course for care providers.
I have full membership and professional insurance with the Federation of Holistic Therapists and have an up to date enhanced DBS certificate.
You can also find me on the FHT Therapist Register at and the UK Therapist Directory for Specialist Dementia Massage Therapists at www.massagefordementia.co.uk/therapist-directory/ (South West England, Devon)
This policy outlines some of the key measures I have taken to reduce the risk of spreading coronavirus (COVID-19). Please note the content may be subject to change, as the government and other relevant bodies update and revise guidelines.
ADHERING TO GUIDELINES
Throughout the pandemic, I will be following guidelines issued by the government, NHS, other relevant authorities and my professional association, the Federation of Holistic Therapists, regarding safe and hygienic practice and the use of personal protective equipment (PPE), which at this present time, 13.07.20, includes a single use disposable apron, water resistant surgical face mask, face visor and single use disposable gloves. I have also undertaken supplementary training and gained qualification & certification for the following courses, accredited by the Federation of Holistic Therapists: Control of Cross-infection in a Post-COVID-19 World; and Covid-19 Certification - The Health, Safety & Hygiene - Returning to Work COVID-19 Course. I have also completed the SCIE, Social Care Institute for Excellence (produced by HCI & SCIE funded by Dep't of Health & Social Care) Coronavirus (COVID-19) Infection Prevention & Control Course for care providers.
COVID-19 ENHANCED RISK ASSESSMENT
I have carried out a full risk assessment, which will be reviewed and updated where necessary, in line with guidance from the Health and Safety Executive (HSE), in order to:
identify the processes, hazards and my work activities or situations which might cause transmission of the virus;
identify who could be at risk and how;
look at existing controls and enhanced required measures & actions to control the risks;
act to remove the activity or situation, or if this isn’t possible, control the risk.
Prior to seeing any of my clients, I will be:
monitoring my own health and taking my temperature daily. I will defer treatments if I have COVID-19 or symptoms of COVID-19.
I will be deferring any treatments if: clients have COVID-19 or symptoms of COVID-19; anyone in their household or support bubble has COVID-19 or symptoms of COVID-19; they have been in close contact with someone who has symptoms of COVID-19 in the past 14 days; they have been contacted by the NHS Test and Trace Service and told to self isolate.
asking my clients, or their advocates, to notify me and cancel and defer treatment 24 hours before their appointment if they have a temperature or other symptoms of COVID-19.
ENHANCED HYGIENE AND CLEANING MEASURES
I have introduced enhanced cleaning and hygiene measures throughout my work practices and between clients, which includes thoroughly washing and disinfecting any and all non-porous surfaces and therapy equipment, in line with current government guidelines, replacing single-use items and only using those items strictly necessary for treatment. Strict personal hygiene measures will also be adhered to, including regular hand-washing/ sanitising. Safe donning, use, doffing and disposal of PPE.
ADAPTING OR RESTRICTING TREATMENTS
It may be necessary for me to adapt or restrict certain treatments, in order to reduce the risk of spreading COVID-19 and/or protect my clients’ health and safety. Any clients likely to be impacted will be advised as soon as possible.
MAINTAINING SOCIAL DISTANCE
Please note that while many treatments involve close contact, I will be observing social distancing measures wherever possible and adapting treatment positioning where possible. An appropriate distance will be maintained during the consultation process, and when arriving and leaving for an appointment and around others in the work environment.
If a treatment is cancelled or deferred at short notice because my client has COVID-19 or has symptoms of COVID-19, any standard cancellation fees will be waivered at this time.
FOR MORE INFORMATION…
I am happy to be contacted to discuss any aspect of the treatment process.
Please email me at or call me on 07791 909332.
I look forward to speaking with you.